PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using “Log files” to track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. If paying by credit card, we store the last 4 digits of your card in case a refund or fraud investigation becomes necessary. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you about your order; and
- Screen our orders for potential risk or fraud.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address). We may use Device Information to generate statistics on the behaviour of our customers.
We will not use your Personal Information in any form of marketing campaign.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third parties who process online payments, PayPal and Square, in order for them to initialise their payment screen data. They may also collect additional information from you. We advise you to familiarise yourself with their Privacy Policies if you are concerned with their handling of your information.
We may also share your Personal Information to comply with applicable laws and regulations, or to otherwise protect our rights.
We will not share your Personal Information with others to use in marketing campaigns or targeted advertising.
When you place an order through the Site, we will maintain your Order Information for our records for no more than six months.
CHANGES TO POLICY
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
81 Summerleas Rd, Fern Tree, TAS, 7054, Australia